When you create an SVHS account, you will be sent an account confirmation email to your email address. It is important for you to receive the account confirmation email, and then confirm it: When you do this, this ensures that you are able to receive emails from our system. 


In the event that you did not receive the account confirmation email, please get in touch with us: A support agent can confirm the account for you. You'll then be able to log into your SVHS account. If you didn't see the account confirmation email in your inbox, It is important that you check both your spam or junk folder. If the account confirmation email went to the spam or junk mail folder, it needs to be marked as "not spam" in order to receive future emails from us.


If you can't find the account confirmation email, it's possible that your mail server, or internet security software installed on your computer is blocking it. : If you can't find the account confirmation email, changing the email used on your account to a different one might resolve the issue.