Silicon Valley High School Inc.

FAQ 15

• I forgot my username and/or password.
• Learning materials: Can you tell me if the lessons are prerecorded?
• Duration of Courses: How Long Does a Course Take?
• Is there a teacher for the course and how much interaction do students have with the teacher?
• Email Address: I signed my son/daughter up and used my email instead of his/her email address; how can I change this?

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Getting Started 0

Assignments & Grading of Assignments 5

• I want to resubmit an assignment.
• Do you grade assignments over the weekend?
• How long does it take for an assignment to be “regraded”?
• When my assignment gets “regraded”, will it change my grade?
• I submitted a PDF document for my assignment and I saw the statement: "File is empty" next to the document that I submitted. Please, is there an issue with the document that I submitted?

Quizzes 2

• I took a quiz but I do not know how to change my answers.
• Do I need to watch all the videos or can I go straight to the quiz if I already know the topic?

Unit Tests 1

• Can I retake a unit test?

Final Exam 4

• Do I have to take the final exam online or at a testing center?
• Is the final exam multiple choice?
• I cannot see my final. My final is not available.
• I'm ready to take my final, but it's telling me I have to wait until a certain date

Accreditation 2

• Is Silicon Valley High School Accredited?
• What is your CEEB (College Entrance Examination Board) code?

Payment for Courses 5

• I don't have a debit or credit card.
• My school pays for my courses, but it takes time. Can I get started before they pay?
• Is there a course code for your courses? The form I'm completing is asking for one.
• Is credit card information secured on your website?
• Can I get a receipt for the course I purchased?

Enrollment 4

• How many courses can you enroll in at one time (for supplemental course)?
• Before taking a course my school/counselor needs to approve it. What information should I give them?
• Can students be concurrently enrolled in a California public school?
• I accidentally enrolled on the wrong course. How can I switch?

Trial Course 1

• Can I check out a course as a trial?

Course Catalog and Future Courses 5

• What electives do you offer?
• Pre-Algebra, Calculus and Statistics.
• Do you have any UC approved A-G visual arts courses?
• How do your diploma students get their fine arts requirement?
• PE Course

Electives 0

Transcript 4

• Do you provide an official transcript?
• How do I let my counselor know I've completed my course?
• I need a hard copy of my transcript sent to my school.
• How do I send my course completion record to more than one person at my school?

Transfer of Credits 1

• What is the process for getting course credits transferred to my school?

Summer School 4

• Do you offer summer school?
• Can I enroll in a course at SVHS over the Summer, and also be enrolled in another summer school program at the same time?
• Can a student finish both part 1 and 2 of a course over the summer?
• Do I need approval from my school to take a course over the summer?

“Login” Issues 0

“Miscellaneous” Issues 0

SVHS Courses 15

• Do classes meet on a specific day and time?
• How many days per week is the class offered and at what time?
• Are the courses restricted to high school students?
• How do I know if my school will accept SVHS courses as credits?
• Will I receive a certificate of completion?

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NCAA 1

• Is SVHS NCAA approved?

University of California A-G Credits 3

• Will University of California accept credits from SVHS courses through its A-G program?
• I’ve taken UC a-g approved SVHS courses in the past, what do I need to do to have the courses accepted for credit by University of California?
• Will California State University (CSU) accept credits from SVHS courses?

Credits 1

• How long does it take to complete a 5-credit course?

High School Diploma 1

• Transcripts from international students who attended or are currently attending a school outside the U.S., who are interested in enrolling into SVHS' high school diploma program

College Applications 2

• CalStateApply website
• Univ of California Application

SVHS User Accounts 2

• User Account Set Up - Failure
• Account Creation Email Confirmation Not Received