FAQ

I forgot my username and/or password.
You can retrieve your username by using the Lost Password? link on the SVHS login page. Type in the email address on the SVHS account and click "Search...
Wed, 9 Sep, 2026 at 3:26 PM
Learning materials: Can you tell me if the lessons are prerecorded?
Yes, the lessons are made up of videos that students can watch as many times as they need to master the materials. There are also reading materials, quizzes...
Mon, 20 Jan, 2025 at 4:40 PM
How long does it take to complete a course
Each course is based on 5-credits, each one equivalent to 15 hours of study in a traditional school, so each course translates to 75 hours of independent st...
Wed, 22 May, 2024 at 3:04 PM
Is there a teacher for the course and how much interaction do students have with the teacher?
Yes, there is a teacher for the course. The teacher provides feedback on student assignments and can respond to student questions through our “ask the teach...
Mon, 20 Jan, 2025 at 4:41 PM
Update SVHS account: email address, name, date of birth, parent information, school name, school contact email.
To make any changes to your account, we need a written request from an authorized user. Please log in to your SVHS account and use the "Ask the Questio...
Wed, 9 Sep, 2026 at 3:30 PM
Location: I need to take a course, but I will be out of the country. Is that okay if I am not in the USA while I am taking the course?
Yes, that is fine.  As long as the country you are going to does not block YouTube, as many of our videos are served by YouTube.
Tue, 5 Feb, 2019 at 10:25 AM
From which locations in the U.S. can students take SVHS courses?
You can take our courses from any location in the U.S as long as YouTube is not blocked on your device.  However, we recommend that you ensure your high sch...
Mon, 20 Jan, 2025 at 4:43 PM
I can’t access a course that I was enrolled in.
To access your course, please log in to the account and navigate to your dashboard or under the menu item "My Courses".  If the course is not the...
Wed, 17 Sep, 2025 at 6:00 PM
I’m a private tutor for a student taking your course. How can I have access to the unit assignment descriptions or does the student I am tutoring have to provide it for me?
You will need to access this through the student's account. If the student provides you with access to the account, you can see exactly what the student...
Tue, 22 Sep, 2020 at 4:26 PM
I want to monitor the progress of my daughter/son.
We recommend that you review the progress of your daughter/son through their SVHS account.
Fri, 21 Jan, 2022 at 1:38 PM