FAQ

What are the semester dates at SVHS?
Courses completed between September 1st and January 14th will be marked as the 'Fall" semester. Those completed between January 15th and May 31st w...
Mon, 29 Apr, 2024 at 5:28 PM
Does SVHS offer discounts on course prices?
SVHS has a policy of offering its very best price to everyone. SVHS course prices are the lowest on the market. There are no discounts or discount codes, re...
Fri, 3 May, 2024 at 1:36 PM
How can I purchase a lab kit for the SVHS chemistry course?
A lab kit for the SVHS chemistry course can be purchased from a third-party company called QSL at the following website: https://www.qualitysciencelabs.com/...
Fri, 3 May, 2024 at 1:41 PM
How do students interact with teachers at SVHS?
Students can submit an "Ask the Teacher" form within each course. The teacher responds to the question by email. Teachers also provide online feed...
Fri, 3 May, 2024 at 1:46 PM
Can students interact with other students on the SVHS platform?
Due to safety reasons, students are unable to engage in communication with other students on the SVHS platform. Students do not work in groups. They engage ...
Fri, 3 May, 2024 at 1:51 PM
What is the refund policy for tutoring sessions?
You must provide 48-hour notice for cancellation of a scheduled tutoring session. Otherwise, you will be charged for the session.
Fri, 3 May, 2024 at 2:21 PM
What happens if a Supplemental Program student drops a course?
You can drop a course at any time before you have completed the final and your grade has been issued. Dropped courses do not appear on your transcript from ...
Fri, 3 May, 2024 at 2:38 PM
Can SVHS courses be taken from countries outside the USA?
SVHS courses are self-paced and asynchronous, so they can be taken anywhere in the world. However, all courses use YouTube videos, so if YouTube is not avai...
Fri, 3 May, 2024 at 2:47 PM
How can a student request an extension to a course?
Courses automatically expire one year after the enrollment date. However, an extension can be requested by contacting the customer service agents via chat, ...
Fri, 3 May, 2024 at 3:10 PM
What should middle school students be aware of when taking SVHS courses?
Middle school students in grades 8 and under should be aware that many high schools refuse to accept credits for students who have not yet entered 9th grade...
Fri, 3 May, 2024 at 3:16 PM