SVHS courses expire one year from the purchase date, and the expiration date is listed on the student's Dashboard. Extensions are handled manually and take some time to process—thank you for your patience, and please respond promptly to any emails we send so we can keep things moving. Only our enrollment team can assist with extensions.


Here's how the process works:

  1. Request an extension. Log in to your user account, go to the Dashboard, click "Ask a Question," and include the course name in your message.
  2. Petition review. Our enrollment team will check the course's eligibility and reply with next steps within 3 school days. You'll need to reply with any requested information to move forward.
  3. Invoice. After you reply, we'll send an invoice (allow 2–3 school days). Once paid, reply to our email again to confirm payment.
  4. Extension. Our billing team will verify payment and manually extend the course. If you're repurchasing the course, you may be asked to provide a new email address for the account. This step can take another 2–3 school days.