It is best to have the student order the transcript through Parchment. Our Request a Transcript link and instructions are at the end of each course and on our website under the "Support" tab.
Students can call Parchment directly if they are having an issue with their Parchment Account.
If a transcript is "On Hold" the student will need to use the Ask a Question button on their Dashboard so we can fix that.
If a counselor needs to send a records request, please email help@svhs.co.